Behind every great brand is great technical support.
Intro
PratikaGroup's technical assistance is a high-value service that stands out for its completeness, specialization, and efficiency. Our team of expert technicians is always available to clients to offer support on all machinery in the footwear and leather goods production cycle. Services include Top Assistance for scheduled maintenance, Safety Care for operator safety, and Ratio4shoes for analyzing and implementing production performance. Discover how PratikaGroup's technical assistance can create value for your company.
TECHNICAL ASSISTANCE
Always alongside clients with high-level service.
PratikaGroup guarantees complete and qualified technical assistance on all footwear and leather goods machinery. A team of 10 highly skilled technicians ensures rapid and effective interventions both in Italy and abroad at every phase of the production process: cutting, preparation, sewing, assembly, and finishing. The service, beyond on-demand assistance, includes scheduled maintenance and a wide range of spare parts always available.
Thanks to expertise gained working in the style departments of the most prestigious luxury brands, our technicians can promptly resolve any issue, minimizing machine downtime and finding effective solutions even for the most complex operations. High-level technical support to optimize business performance that only PratikaGroup can provide.
TOP ASSISTANCE
Tailor-made assistance for top companies!
Top Assistance is the scheduled technical assistance service dedicated to top companies. The service is built on the client's specific needs, with agreed intervention times and methods to perfectly adapt to each company's unique processes and requirements. The goal is to minimize machine downtime and provide support for the most complex operations to guarantee maximum finished product quality. With Top Assistance, our clients can count on consistently high-performing machinery and optimized production processes, with significant time and resource savings. An exclusive service for businesses aiming for excellence.
SAFETY CARE
We take care of you.
Workforce safety is now an essential priority. PratikaGroup knows this well and has therefore created Safety Care, an innovative service dedicated to leading companies for monitoring machinery safety systems. Through periodic inspections performed by expert technicians, Safety Care allows verification of proper functioning of all protection devices to create a safer work environment that complies with current regulations. A concrete commitment to worker protection and business peace of mind.
SPARE PARTS
Tired of waiting for spare parts? We've got the solution.
PratikaGroup provides you with a vast range of original spare parts for all footwear and leather goods production machinery. With fast and punctual deliveries, you'll always have what you need at hand to keep your equipment in perfect efficiency, thus minimizing machine downtime. When you need fast, reliable spare parts service, we deliver every time.
DESIGN & EFFICIENCY
Where technical assistance meets strategic consulting.
A properly designed production facility is the first step toward production efficiency. PratikaGroup's Technical Assistance division, in synergy with the Technology division, offers design services for new production departments and restyling of existing departments. A team composed of machinery sales, footwear or leather goods technician, and mechanical technician develops specific and detailed design solutions in 2D and 3D for preventive verification of production performance. Valuable consulting to invest in the future.
RATIO4SHOES
Why guess at tomorrow's costs when you can calculate them today?
Excellence in technical assistance also includes providing innovative tools to optimize production capacity and prevent issues. Ratio4Shoes is the software solution developed by PratikaGroup that predicts and optimizes shoe production times by assigning the correct production resources to each processing phase. Born from over forty years of experience in the footwear industry, Ratio4Shoes is intuitive and easily accessible from PC and tablet. This software, chosen by the most important luxury brands and leading footwear manufacturers, offers accurate production time prediction, allowing you to save up to 45% of time in calculating each model, without needing prototypes or samples.
With over 540 operations already configured and more than 80 preset operation groups for closing. Ratio4Shoes precisely determines shoe upper production times. Its versatility makes it suitable for every type of footwear, from athletic to classic to elegant models. Ratio4Shoes is a unique software, the ideal tool to optimize processes, reduce costs, plan production, and be more reliable in deliveries. Contact us to discover how Ratio4Shoes can improve your footwear production or to request a personalized demo.
